Why Hosting and Email Matter for Healthcare Clinics

Your website and email are the digital backbone of your practice. Patients use them to book appointments, contact your clinic, and trust that their information is handled securely. If hosting is unreliable or emails are unprofessional, it can damage your reputation and even risk breaches of compliance.

At Total Medical Design, we provide hosting and email services designed specifically for United Kingdom healthcare providers. Our solutions are secure, privacy-focused, and fully supported by a local team that understands the unique needs of medical and allied health practices.

What’s Included and How It Works

Our hosting and email support combines technical reliability with healthcare compliance, giving your clinic peace of mind and a professional digital presence.

Design Services

Website Hosting

All websites are hosted on secure Australian servers, fully suitable for UK healthcare clinics. Hosting includes SSL certificates for encrypted data transfer, daily backups, and uptime monitoring. This ensures your site is protected and performing well at all times.

Design Services

Email Setup

We set up professional domain-based email addresses through Microsoft 365 or Google Workspace. This ensures secure communication with patients, plus access to collaboration tools like shared calendars and cloud storage. For smaller practices, simple POP3 hosting is also available.

Design Services

Ongoing Support

Our local support team responds quickly to hosting and email issues, from DNS setup and device connections to troubleshooting outages or spam filtering. You get real people, not call centre delays.

Our Process

1

Consultation

We review your current setup, needs, and compliance requirements.

2

Setup & Migration

We configure hosting and email, or migrate you from a previous provider.

3

Testing & Go-Live

We ensure all forms, booking integrations, and email accounts work properly.

4

Monitoring & Support

Continuous uptime monitoring, backups, and responsive technical help.

Benefits You Can Expect

Peace of mind

Secure servers, daily backups, and SSL encryption protect your website and patient data. You can focus on patients while we handle the technical details.

Professional communication

Domain-based email addresses give your clinic credibility. Patients trust communication that reflects a professional healthcare brand.

Better performance and visibility

Reliable hosting improves site speed and uptime. This supports higher rankings in Google and increases AI visibility in tools like Google SGE and Bing AI.

Responsive support

Our local team solves hosting and email issues quickly. You always have real people to contact, not overseas call centres.

Future-ready setup

From simple POP3 hosting to full Microsoft 365 or Google Workspace, your setup can grow as your clinic expands.

Yes. Our hosting is designed to meet the needs of UK healthcare providers. We host on secure Australian servers, include SSL certificates, and provide daily backups with restore options. These measures ensure compliance with the UK Privacy Act and Health Information Privacy Code.

Yes. We set up email accounts using your clinic’s domain name with Microsoft 365 or Google Workspace. This includes DNS configuration, mailbox creation, and device connection. If preferred, we can also provide simple POP3 hosting for smaller practices.

Yes. We manage full migration of websites, domains, and email accounts from your current provider. This includes transferring files and settings, with minimal downtime.

Yes. Our hosting is optimised for healthcare booking systems such as HotDoc, HealthEngine, and Nookal, as well as eCommerce platforms like WooCommerce or Shopify. Patients can book or purchase securely without technical issues.

Yes. We provide responsive support for hosting and email issues, including DNS management, email security filtering, and troubleshooting device connections. Our team ensures your systems remain reliable and compliant.

Keep Your Clinic Connected and Secure

Reliable hosting and professional email are the foundation of your clinic’s digital presence. With Total Medical Design, you get secure infrastructure, compliant processes, and responsive support tailored to the needs of UK healthcare providers.